PhoneNowSupport
- Emailsupport@phonenow.tech
- Phone+234 913 441 1191
- In the appOpen PhoneNow and tap Support to chat with our team.
- Order questionsorders@phonenow.tech
- Report a security problem or suspected fraudsecurity@phonenow.tech
- Registered officeDR. APPLE & BROTHERS NIG LTD, No. 62, Amana City, Kumbotso Local Government Area, Kano 700002, Kano State, Nigeria
Stay safe
PhoneNow staff will never ask for your PIN, your sign-in code or your card details, by phone, chat, email or social media. If someone does, do not share it and report it to security@phonenow.tech.
Common questions
Where is my order?
Open the app and tap Orders to see live delivery status and your rider's details.
Can I withdraw my Wallet balance?
No. Wallet money is store credit. You can spend it on anything in the PhoneNow store, but it cannot be withdrawn, transferred or paid out to a bank account. See our Terms of Service.
How do refunds work?
Approved refunds go back to the payment method you used. If you prefer, we can add the amount to your PhoneNow Wallet instead.
How do I delete my account?
See Delete your account.